Under normal conditions, we recommend cleaning your door(s) at least twice per year during the spring and fall seasons to remove any buildup of pollen or other debris. If you live in coastal areas or areas with high humidity, you may need to care for your door more frequently.
Unlike a factory-built product, our doors and windows are hand-crafted wrought iron and steel. They are one-of-a-kind works of art and some of the marks add character and authenticity to the door. A certain of amount of uniqueness is to be expected and we believe it adds to the realness and beauty. Similar to a car, iron doors to develop minor scratches over time that need minimal touch-up. To prevent any rust issues as your door ages, it is important to seal up any small scratches on the surface of the door. A touch-up kit may be requested for your doors and windows. The touch-up paint is a proprietary mix of copper and acrylic paint specifically formulated for your selected finish. Our paint adheres best between 55-80 °F and should dry rapidly.
Please contact our service department for further instructions or to schedule an appointment.
Cleaning all surfaces with a mild soap, water, and a non-abrasive cloth will help the
finish on your door age gracefully.
Water conditions vary across the country. Chemicals and minerals in the water and air can adversely affect the finish. We recommend that you rinse away any traces of soap and gently dry with a clean soft cloth after each use.
Do not use materials such as window cleaners, toothpaste,
nail polish remover, or caustic cleaners.