Care & Cleaning

Under normal conditions, we recommend cleaning your door(s) at least twice per year during the spring and fall seasons to remove any buildup of pollen or other debris. If you live in coastal areas or areas with high humidity, you may need to care for your door more frequently.

Unlike a factory-built product, our doors and windows are hand-crafted wrought iron and steel. They are one-of-a-kind works of art and some of the marks add character and authenticity to the door. A certain of amount of uniqueness is to be expected and we believe it adds to the realness and beauty. Similar to a car, iron doors to develop minor scratches over time that need minimal touch-up. To prevent any rust issues as your door ages, it is important to seal up any small scratches on the surface of the door. A touch-up kit may be requested for your doors and windows. The touch-up paint is a proprietary mix of copper and acrylic paint specifically formulated for your selected finish. Our paint adheres best between 55-80 °F and should dry rapidly.

Please contact our service department for further instructions or to schedule an appointment.

Product Care

Cleaning all surfaces with a mild soap, water, and a non-abrasive cloth will help the
finish on your door age gracefully.

Water conditions vary across the country. Chemicals and minerals in the water and air can adversely affect the finish. We recommend that you rinse away any traces of soap and gently dry with a clean soft cloth after each use.

Do not use materials such as window cleaners, toothpaste,
nail polish remover, or caustic cleaners.

General Cleaning Instructions

  1. Create a solution of liquid castile soap and water. Mix until light suds begin to form.
  2. Gently clean the surface of the door using a clean towel and the soapy solution to remove any buildup of surface contaminants. For best results, work your way from the top of the door to the bottom.
  3. Rinse off the soapy solution with a light stream of water from a garden hose or a clean rag dipped in water.
  4. Finally, dry the door with a clean microfiber towel. Fully dry any grooves, hardware, and hinges.

Touch-Up Instructions

  1. Clean the affected area using our general cleaning instructions and wait to apply paint until the area has fully dried.
  2. Shake-up the vial of touch up paint well to evenly distribute any copper that has settled.
  3. Using a cotton swab, carefully dab the scratch with touch-up paint until it is completely covered and let dry. You may need to allow the copper in the paint vial to settle a bit in order to get the right mix to match your existing finish perfectly.
  4. When applying the touch up, think of the mantra, “Use Less for the Best”. We highly recommend keeping the footprint of the touch up to the smallest amount possible for best results.

Extra Tips

  1. Castile soap is a vegetable-based soap that is free of synthetic ingredients and animal fats. Any other vegetable or plant-based soap would be a great alternative. Liquid dish soaps, such as Dawn and Ajax, can damage the protective finish on your door and accelerate the oxidation process.
  2. Do not use a pressure washer or similar devices to clean your door. This may strip the door finish and will void any warranties.
  3. We recommend applying touchup paint between 55-80 °F for best results. Applying paint outside of this temperature range may change drying times and/or alter the finish.

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